How can you change a complaint into a suggestion?

The Challenge

The next time you find yourself wanting to complain about something work-related--a process, decision, etc.--take some time to brainstorm three potential solutions you could offer that would fix the problem. Then when you bring it up, you'll be able to frame it as a suggestion rather than an unhelpful complaint. This works well for problems you notice in your personal life, too!


Why do this?

A good leader (or team member) will make those they work with feel energized rather than exhausted. (By the way, if you noticed that this challenge is similar to another one you've done, you're right. It is! We developed a series dedicated to teamwork, and this challenge is part of that series.)

When people enjoy working with you they'll give you more opportunities to work on interesting and challenging projects, allowing you the opportunity to improve your leadership skills and impress your managers. 


What’s next?

Choose the best idea of the three you brainstormed, and sketch out a quick project plan. What resources would be necessary to enact it? Who would need to be involved? How long would it take? 

Stacia Aylward

Zelos CEO Stacia C. Aylward is an executive leader and lifelong learner with broad professional experience in envisioning and leading programs, projects and teams; facilitating and teaching adults; conducting research; and developing client relationships using proven methodologies in many government and technical fields, including economics, education, healthcare, housing, non-profit governance, IT and law. Stacia holds a master’s degree in Communication and Information, a bachelor’s degree in English, a Six Sigma black belt certification, and a Coach Approach to Leadership credential.

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